DIGITALISATION & CONTENT
TALENT hosts all the H&R standards and procedures that you can customize.
WHAT TO DIGITALISE?
The digitalisation of your content allows a personalisation of your tool,
optimisation of information by making it fun, interactive, and memorable.
FOR YOUR STAFF
HOTEL INFORMATION
Welcome booklet
Rules of procedure
Orientation program
Security procedures
BUSINESS INFORMATION
H&R quality standards
(More than 600 checkpoints)
Service procedures
TRAINING TOOLS
Educational content
12 types of memory anchor activity
FOR YOUR CUSTOMERS
HOTEL AND SERVICES PRESENTATION
Outlets presentation
(catering / spa, etc.)
With opening hours
In-room directory
(features and equipment
provision of the customer)
OPTIONS SERVICES
CONCIERGE SERVICE
Information on transport, services
(Babysitting...)
Information about the region
and activities in the region
(including links to web pages and geo-tracking.)
WHAT BENEFITS?
FOR YOUR STAFF
Our powerful reporting and scoring tools let you know who has read and understood your content. They also allow the aggregation of results automatically to secure the hotel in its duty to implement training and regulatory procedures.
INFORMATION
The integration of your content (quality standards & service procedures) on a mobile application allows their optimisation by making them fun, interactive, and memorable.
LEARNING OR TRAINING
Involve your staff and put them at the core of the learning process through workshops organised around the creation of "Gaming".
RETENTION
Memory anchoring via 12 types of customizable activities Learning quiz, role plays, memo cards, practical exercises
LEARNING GAME
Transform your standards and procedures into skills